---
title: Contact Support
description: To ensure a better understanding and effective follow-up of your request, we recommend using our contact form available via this link: Contact us This form is also accessible from the Goodays platform
---

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# Contact Support

To ensure a better understanding and effective follow-up of your request, we recommend using our contact form available via this link: *[Contact us](https://help.goodays.co/en/kb-tickets/new?hsLang=en)*

This form is also accessible from the Goodays platform: in the left sidebar, click on "Need help?" and then on "Contact Goodays."

![contact support ENG](https://help.goodays.co/hs-fs/hubfs/contact%20support%20ENG.gif?width=670&height=332&name=contact%20support%20ENG.gif)

#### **Other ways to contact support**

- **By email:** You can also contact us at support.pro@goodays.co. For efficient processing, please: 
    - Specify the subject of your request.
    - Provide precise details and examples to illustrate the issue.
    - Mention the name of your establishment and the address of the affected user.
- **By phone:** For urgent requests, such as platform unavailability, you can reach us at +33186655696, Monday to Friday, from 9:00 AM to 12:30 PM and from 2:00 PM to 6:30 PM.

- [Collecting reviews](https://help.goodays.co/en/collecting-reviews?hsLang=en#main-content)

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    - [How to start with Goodays](https://help.goodays.co/en/my-user-account?hsLang=en#how-to-start-with-goodays)
    - [Account basics](https://help.goodays.co/en/my-user-account?hsLang=en#account-basics)
    - [My Goodays profile](https://help.goodays.co/en/my-user-account?hsLang=en#my-goodays-profile)
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    - [Reply features](https://help.goodays.co/en/my-messaging?hsLang=en#reply-features)
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    - [Modify/delete a review or reply](https://help.goodays.co/en/my-messaging?hsLang=en#modify-delete-a-review-or-reply)
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    - [Online presence](https://help.goodays.co/en/my-statistics?hsLang=en#online-presence)
    - [Other tools and indicators](https://help.goodays.co/en/my-statistics?hsLang=en#other-tools-and-indicators)
    - [Data search and export](https://help.goodays.co/en/my-statistics?hsLang=en#data-search-and-export)
- [Mobile application](https://help.goodays.co/en/mobile-application?hsLang=en#main-content)

    - [Getting started with the Goodays mobile app](https://help.goodays.co/en/mobile-application?hsLang=en#getting-started-with-the-goodays-mobile-app)
- [Support and frequently asked questions](https://help.goodays.co/en/support-and-frequently-asked-questions?hsLang=en#main-content)

    - [Goodays Support](https://help.goodays.co/en/support-and-frequently-asked-questions?hsLang=en#goodays-support)

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