This section compiles detailed results from Google. You can then assess your online positioning at a glance !
You will find:
-The evolution of your Google rating over time
-The evolution of the number of reviews left over time
-Traffic figures
Such as number of views, calls, website visits and itinerary requests.
-Certified reviews by Goodays
💡What is a certified review?
A certified review is a review from the Google Redirection.
In summary:
- An NPS questionnaire is sent to the customer via email.
- If the customer completes the entire questionnaire and the average of the ratings given is higher than your current Google rating, a window appears, and we then offer the customer to leave a review on Google as well.
- If the review is also posted on Google, we count it as a certified Google review.