Modify user account permissions or level of access

User access management is handled by Goodays. To modify a user's account (such as adding, changing, or removing an establishment or group of establishments), follow these steps:

  • Contact our Support team* via this form. Select the request type "Configuration Request" and then "Create/Modify/Delete User & Place."
    • Required Information:
      • User's full name
      • User's email address
    • Specify the type of modification:
      • To add or change the establishments linked to the account: provide the establishment number(s) and name(s).
      • To change the reply rights: specify read-only mode or reply mode.
      • Include any other relevant requests.

Once the information is provided, our team will be able to modify the account. A confirmation will be sent to the relevant email addresses.

*Unless instructed otherwise by your head office.

📝 A read-only account allows the user to view received comments and statistics, but the reply field is not available.