---
title: Vider la boîte de réception (sans répondre aux avis)
description: "At Goodays, we believe that every review matters and deserves a response. However, we can exceptionally agree to close certain old messages if your request meets one of the following cases: If one of"
---

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# Vider la boîte de réception (sans répondre aux avis)

At Goodays, we believe that every review matters and deserves a response. However, we can exceptionally agree to close certain old messages if your request meets one of the following cases:

- A bug confirmed by our team affects multiple messages;
- The establishment is undergoing a change of ownership.

If one of these criteria is met, you can contact support via [***this form***,](https://help.goodays.co/en/kb-tickets/new?hsLang=fr) indicating the reason for your request and the dates of the messages to be marked as "Done."

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