--- title: Reply with the help of artificial intelligence description: Automatically generate responses to customer reviews in a few clicks, incorporating response elements and tone nuances --- [Skip to content](https://help.goodays.co/en/reply-with-the-help-of-artificial-intelligence-1#main-content) - [English](https://help.goodays.co/en/reply-with-the-help-of-artificial-intelligence-1) - [Français](https://help.goodays.co/répondez-avec-lintelligence-artificiel) - [日本語](https://help.goodays.co/ja/reply-with-the-help-of-artificial-intelligence) English Show submenu for translations [![Black Icon](https://help.goodays.co/hs-fs/hubfs/Black%20Icon.png?width=100&height=100&name=Black%20Icon.png)](https://help.goodays.co?hsLang=en) - [Home](https://help.goodays.co/) Open main navigation Close main navigation - [Home](https://help.goodays.co/) - - [English](https://help.goodays.co/en/reply-with-the-help-of-artificial-intelligence-1) - [Français](https://help.goodays.co/répondez-avec-lintelligence-artificiel) - [日本語](https://help.goodays.co/ja/reply-with-the-help-of-artificial-intelligence) English Show submenu for translations - [Log In](https://app.goodays.co/pro/login/) [Log In](https://app.goodays.co/pro/login/) How can we help you ? - There are no suggestions because the search field is empty. 1. [Home](https://help.goodays.co/en?hsLang=en) 2. [My messaging](https://help.goodays.co/en/my-messaging?hsLang=en) 3. [Reply features](https://help.goodays.co/en/my-messaging?hsLang=en#reply-features) # Reply with the help of artificial intelligence ## Automatically generate responses to customer reviews in a few clicks, incorporating response elements and tone nuances #### **Reply more efficiently to your customers** AI-assisted response significantly reduces the time needed to interact with your customers by: - Automatically generating relevant responses based on the received customer review; - Allowing you to add contextual elements for more precise responses. AI is an assistance tool: it complements your expertise; - Offering the opportunity to choose the appropriate tone (neutral, formal, or casual) and personalize your responses before sending #### **How does it work?** 1. Click on the **“Compose with the help of AI”** button available in the response box: ![Screenshot 2024-08-14 at 11.22.30](https://help.goodays.co/hs-fs/hubfs/Screenshot%202024-08-14%20at%2011.22.30.png?width=688&height=319&name=Screenshot%202024-08-14%20at%2011.22.30.png) 2\. Afterward, a dialogue window will appear, and you will see the option to generate a response with one click by clicking on “**Generate directly”**: ![Screenshot 2024-08-14 at 11.23.40](https://help.goodays.co/hs-fs/hubfs/Screenshot%202024-08-14%20at%2011.23.40.png?width=688&height=91&name=Screenshot%202024-08-14%20at%2011.23.40.png) 3. Add contextual elements to generate a more personalized response. For example: mess in store due to the Saturday rush. ![Screenshot 2024-08-14 at 11.24.10](https://help.goodays.co/hs-fs/hubfs/Screenshot%202024-08-14%20at%2011.24.10.png?width=688&height=92&name=Screenshot%202024-08-14%20at%2011.24.10.png) 4\. Choose the tone to address your customer: ![tone EN](https://help.goodays.co/hs-fs/hubfs/tone%20EN.gif?width=688&height=430&name=tone%20EN.gif) 5\. Customize your message if needed before sending it. --- Here is how the AI-assisted response feature generates a response in a few clicks: ![reply with AI - EN-1](https://help.goodays.co/hs-fs/hubfs/reply%20with%20AI%20-%20EN-1.gif?width=688&height=558&name=reply%20with%20AI%20-%20EN-1.gif) - [Collecting reviews](https://help.goodays.co/en/collecting-reviews?hsLang=en#main-content) - [Review collection channels and sources](https://help.goodays.co/en/collecting-reviews?hsLang=en#review-collection-channels-and-sources) - [My user account](https://help.goodays.co/en/my-user-account?hsLang=en#main-content) - [How to start with Goodays](https://help.goodays.co/en/my-user-account?hsLang=en#how-to-start-with-goodays) - [Account basics](https://help.goodays.co/en/my-user-account?hsLang=en#account-basics) - [My Goodays profile](https://help.goodays.co/en/my-user-account?hsLang=en#my-goodays-profile) - [Password and login](https://help.goodays.co/en/my-user-account?hsLang=en#password-and-login) - [My messaging](https://help.goodays.co/en/my-messaging?hsLang=en#main-content) - [My inbox](https://help.goodays.co/en/my-messaging?hsLang=en#my-inbox) - [Answer & manage my client reviews](https://help.goodays.co/en/my-messaging?hsLang=en#answer-manage-my-client-reviews) - [Reply features](https://help.goodays.co/en/my-messaging?hsLang=en#reply-features) - [Share features](https://help.goodays.co/en/my-messaging?hsLang=en#share-features) - [Other quick actions](https://help.goodays.co/en/my-messaging?hsLang=en#other-quick-actions) - [Modify/delete a review or reply](https://help.goodays.co/en/my-messaging?hsLang=en#modify-delete-a-review-or-reply) - [Chat](https://help.goodays.co/en/my-messaging?hsLang=en#chat) - [My statistics](https://help.goodays.co/en/my-statistics?hsLang=en#main-content) - [Summary of your results (Overview)](https://help.goodays.co/en/my-statistics?hsLang=en#summary-of-your-results-overview) - [Conversation statistics](https://help.goodays.co/en/my-statistics?hsLang=en#conversation-statistics) - [Satisfaction statistics](https://help.goodays.co/en/my-statistics?hsLang=en#satisfaction-statistics) - [Online presence](https://help.goodays.co/en/my-statistics?hsLang=en#online-presence) - [Other tools and indicators](https://help.goodays.co/en/my-statistics?hsLang=en#other-tools-and-indicators) - [Data search and export](https://help.goodays.co/en/my-statistics?hsLang=en#data-search-and-export) - [Mobile application](https://help.goodays.co/en/mobile-application?hsLang=en#main-content) - [Getting started with the Goodays mobile app](https://help.goodays.co/en/mobile-application?hsLang=en#getting-started-with-the-goodays-mobile-app) - [Support](https://help.goodays.co/en/support?hsLang=en#main-content) - [Frequently Asked Questions](https://help.goodays.co/en/support?hsLang=en#frequently-asked-questions) - [Goodays Support](https://help.goodays.co/en/support?hsLang=en#goodays-support) - [Home](https://help.goodays.co/) - [Contact Us](https://help.goodays.co/kb-tickets/new) [![Chill listening crop-3](https://help.goodays.co/hs-fs/hubfs/Goodays_logo_RGB_1-3.png?width=130&height=24&name=Goodays_logo_RGB_1-3.png "Chill listening crop-3")](https://goodays.co/fr)