--- title: Interpret my statistics related to surveys description: "The Surveys tab is accessible from the left sidebar by clicking on the tab. This tab provides all the statistics related to each questionnaire associated with one or more establishments: You will fi" --- [Skip to content](https://help.goodays.co/en/the-questionnaires-tab#main-content) - [English](https://help.goodays.co/en/the-questionnaires-tab) - [Español](https://help.goodays.co/es/la-pestaña-de-cuestionarios) - [Français](https://help.goodays.co/longlet-questionnaires) - [日本語](https://help.goodays.co/ja/the-questionnaires-tab) English Show submenu for translations [![Black Icon](https://help.goodays.co/hs-fs/hubfs/Black%20Icon.png?width=100&height=100&name=Black%20Icon.png)](https://help.goodays.co?hsLang=en) - [Home](https://help.goodays.co/) Open main navigation Close main navigation - [Home](https://help.goodays.co/) - - [English](https://help.goodays.co/en/the-questionnaires-tab) - [Español](https://help.goodays.co/es/la-pestaña-de-cuestionarios) - [Français](https://help.goodays.co/longlet-questionnaires) - [日本語](https://help.goodays.co/ja/the-questionnaires-tab) English Show submenu for translations - [Log In](https://app.goodays.co/pro/login/) [Log In](https://app.goodays.co/pro/login/) How can we help you ? - There are no suggestions because the search field is empty. 1. [Home](https://help.goodays.co/en?hsLang=en) 2. [My statistics](https://help.goodays.co/en/my-statistics?hsLang=en) 3. [Other tools and indicators](https://help.goodays.co/en/my-statistics?hsLang=en#other-tools-and-indicators) # Interpret my statistics related to surveys The **Surveys tab** is accessible from the left sidebar by clicking on the tab![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/11023/2236333/Screenshot_2022-08-22_at_14.42.40.png). This tab provides all the statistics related to each questionnaire associated with one or more establishments: ![Onglet questionnaire - EN](https://help.goodays.co/hs-fs/hubfs/CS%20-%20Support%20Knowledge%20Base/Onglet%20questionnaire%20-%20EN.gif?width=637&height=328&name=Onglet%20questionnaire%20-%20EN.gif) ![](https://help.goodays.co/hs-fs/hubfs/Capture%20d%E2%80%99%C3%A9cran%202024-08-27%20%C3%A0%2015-30-23-png.png?width=688&height=392&name=Capture%20d%E2%80%99%C3%A9cran%202024-08-27%20%C3%A0%2015-30-23-png.png)   You will find the total number of participations received over a given period (by default, the last 30 days—this period can be customized).   ![](https://help.goodays.co/hs-fs/hubfs/Capture%20d%E2%80%99%C3%A9cran%202024-08-27%20%C3%A0%2015-33-20-png.png?width=688&height=188&name=Capture%20d%E2%80%99%C3%A9cran%202024-08-27%20%C3%A0%2015-33-20-png.png) Additionally, you can view the evolution of the number of participations received by day, week, month, quarter, or year.   The "**Results**" section details the following for each question in the questionnaire: - **Number of responses received:** The total number of responses received for this question. - **Rating distribution:** The distribution of responses on a scale of 1 to 5 stars. For example, out of 8,000 participations, 3,500 rated it 3/5. - **Average rating of participations:** The average of all responses received for this question on a scale of 5. ![FAQ-Survey-EN2](https://help.goodays.co/hs-fs/hubfs/FAQ-Survey-EN2.gif?width=688&height=354&name=FAQ-Survey-EN2.gif) For each question, you can view the evolution of the number of responses received.   **Ranking:** The ranking allows you to view the positioning of each establishment by average rating of responses received for the question, total number of responses, and percentage change (positive or negative). By clicking on the three dots on the right, you can access the specific participations: ![FAQ-Sruvey-EN](https://help.goodays.co/hs-fs/hubfs/FAQ-Sruvey-EN.gif?width=634&height=326&name=FAQ-Sruvey-EN.gif) **Note:** The ranking is only available for a user profile with multi-establishment access.   **Filters available in the survey tab:** - **Period:** It is possible to filter by day, week, month, quarter, year, or custom period. **Other filters:** - By establishment (if the user has multi-location access) - Collection channel: transactional email, transactional SMS, etc. - NPS category - Customer message (message category: compliment, problem, question, suggestion) - Additional information   **💡 To obtain more precise results, you can filter the results by time period, establishment, or collection channel.**   **💡 To find the details of each participation, use the Customer Participation tab.** - [Collecting reviews](https://help.goodays.co/en/collecting-reviews?hsLang=en#main-content) - [Review collection channels and sources](https://help.goodays.co/en/collecting-reviews?hsLang=en#review-collection-channels-and-sources) - [My user account](https://help.goodays.co/en/my-user-account?hsLang=en#main-content) - [How to start with Goodays](https://help.goodays.co/en/my-user-account?hsLang=en#how-to-start-with-goodays) - [Account basics](https://help.goodays.co/en/my-user-account?hsLang=en#account-basics) - [My Goodays profile](https://help.goodays.co/en/my-user-account?hsLang=en#my-goodays-profile) - [Password and login](https://help.goodays.co/en/my-user-account?hsLang=en#password-and-login) - [My messaging](https://help.goodays.co/en/my-messaging?hsLang=en#main-content) - [My inbox](https://help.goodays.co/en/my-messaging?hsLang=en#my-inbox) - [Answer & manage my client reviews](https://help.goodays.co/en/my-messaging?hsLang=en#answer-manage-my-client-reviews) - [Reply features](https://help.goodays.co/en/my-messaging?hsLang=en#reply-features) - [Share features](https://help.goodays.co/en/my-messaging?hsLang=en#share-features) - [Other quick actions](https://help.goodays.co/en/my-messaging?hsLang=en#other-quick-actions) - [Modify/delete a review or reply](https://help.goodays.co/en/my-messaging?hsLang=en#modify-delete-a-review-or-reply) - [Chat](https://help.goodays.co/en/my-messaging?hsLang=en#chat) - [My statistics](https://help.goodays.co/en/my-statistics?hsLang=en#main-content) - [Summary of your results (Overview)](https://help.goodays.co/en/my-statistics?hsLang=en#summary-of-your-results-overview) - [Conversation statistics](https://help.goodays.co/en/my-statistics?hsLang=en#conversation-statistics) - [Satisfaction statistics](https://help.goodays.co/en/my-statistics?hsLang=en#satisfaction-statistics) - [Online presence](https://help.goodays.co/en/my-statistics?hsLang=en#online-presence) - [Other tools and indicators](https://help.goodays.co/en/my-statistics?hsLang=en#other-tools-and-indicators) - [Data search and export](https://help.goodays.co/en/my-statistics?hsLang=en#data-search-and-export) - [Mobile application](https://help.goodays.co/en/mobile-application?hsLang=en#main-content) - [Getting started with the Goodays mobile app](https://help.goodays.co/en/mobile-application?hsLang=en#getting-started-with-the-goodays-mobile-app) - [Support](https://help.goodays.co/en/support?hsLang=en#main-content) - [Frequently Asked Questions](https://help.goodays.co/en/support?hsLang=en#frequently-asked-questions) - [Goodays Support](https://help.goodays.co/en/support?hsLang=en#goodays-support) - [Home](https://help.goodays.co/) - [Contact Us](https://help.goodays.co/kb-tickets/new) [![Chill listening crop-3](https://help.goodays.co/hs-fs/hubfs/Goodays_logo_RGB_1-3.png?width=130&height=24&name=Goodays_logo_RGB_1-3.png "Chill listening crop-3")](https://goodays.co/fr)