--- title: First login to Goodays description: Follow these steps to activate your account and start responding to your customers’ reviews. --- [Skip to content](https://help.goodays.co/en/get-started-on-goodays#main-content) - [English](https://help.goodays.co/en/get-started-on-goodays) - [Français](https://help.goodays.co/commencer-sur-goodays) - [日本語](https://help.goodays.co/ja/get-started-on-goodays) English Show submenu for translations [![Black Icon](https://help.goodays.co/hs-fs/hubfs/Black%20Icon.png?width=100&height=100&name=Black%20Icon.png)](https://help.goodays.co?hsLang=en) - [Home](https://help.goodays.co/) Open main navigation Close main navigation - [Home](https://help.goodays.co/) - - [English](https://help.goodays.co/en/get-started-on-goodays) - [Français](https://help.goodays.co/commencer-sur-goodays) - [日本語](https://help.goodays.co/ja/get-started-on-goodays) English Show submenu for translations - [Log In](https://app.goodays.co/pro/login/) [Log In](https://app.goodays.co/pro/login/) How can we help you ? - There are no suggestions because the search field is empty. 1. [Home](https://help.goodays.co/en?hsLang=en) 2. [My user account](https://help.goodays.co/en/my-user-account?hsLang=en) 3. [How to start with Goodays](https://help.goodays.co/en/my-user-account?hsLang=en#how-to-start-with-goodays) # First login to Goodays ## Follow these steps to activate your account and start responding to your customers’ reviews. ### Activating your account 📝 **Note:** To request the creation of your account, refer to *[this article.](https://help.goodays.co/en/create-a-new-goodays-account?hsLang=en)* Once your account is created, you will receive an email titled **Activation of your Goodays account**. This email contains an activation link to access the initial training. ![Screenshot 2024-12-04 at 10.53.15](https://help.goodays.co/hs-fs/hubfs/Screenshot%202024-12-04%20at%2010.53.15.png?width=637&height=641&name=Screenshot%202024-12-04%20at%2010.53.15.png) 📝 **Note:** If you haven’t received your activation email, check your Spam folder. 1. Click **Activate my account**. 2. Create your password by entering it twice. For security purposes, it must contain: - At least 10 characters - One letter - One number ![Screenshot 2024-12-04 at 10.54.53](https://help.goodays.co/hs-fs/hubfs/Screenshot%202024-12-04%20at%2010.54.53.png?width=688&height=348&name=Screenshot%202024-12-04%20at%2010.54.53.png) Then, answer a few questions (job title, role in the company, etc.). This information helps optimize your interface based on your needs. ![Screenshot 2024-12-04 at 10.56.04](https://help.goodays.co/hs-fs/hubfs/Screenshot%202024-12-04%20at%2010.56.04.png?width=493&height=566&name=Screenshot%202024-12-04%20at%2010.56.04.png) ### Goodays interface training The Goodays training is designed to guide you step by step: - **Watch the training videos** and click **Next lesson** to progress. - **Guided exploration:** In just one minute, discover the interface through interactive tooltips. This will help you quickly master the essential features for efficiently responding to customer reviews. ![disover interface EN](https://help.goodays.co/hs-fs/hubfs/disover%20interface%20EN.gif?width=547&height=518&name=disover%20interface%20EN.gif) By clicking on the tooltips, you’ll get explanations about the various features. Let yourself be guided step by step for a smooth and complete onboarding. ![bulles EN](https://help.goodays.co/hs-fs/hubfs/bulles%20EN.gif?width=688&height=360&name=bulles%20EN.gif) ### Finalize your account Make sure to complete the checklist displayed on-screen. This list guides you through key steps, such as activating your notifications, setting up your automatic signature and downloading the mobile app. By completing each item, you’ll optimize your use of Goodays and ensure better responsiveness when replying to customers. ![checklist EN](https://help.goodays.co/hs-fs/hubfs/checklist%20EN.gif?width=383&height=590&name=checklist%20EN.gif) ### 🛎️ Activate your notifications To ensure you never miss customer feedback, customize your notifications: 1. Click your **Profile Icon > Settings > Email Notifications**. 2. Choose: - **Inbox notifications**: Receive a notification for every new item or as a daily summary. - **Monthly reports**: Enable this option to be notified when monthly reports are available. Refer to *[this article](https://help.goodays.co/en/to-modify-the-frequency-of-email-notifications?hsLang=en)* for more information on managing notifications. ### ✍️ Set up your automatic signature Personalize your signature to save time and strengthen your connection with customers: 1. Click your **Profile icon > Settings**. 2. Fill in your first name, last name, job title, and company. 3. Choose from several signature formats. We recommend including your first name, title, and company for a personal touch in your messages. ### 📲 Download the Goodays mobile app Stay connected to Goodays anywhere by downloading the mobile app! This allows you to manage customer feedback directly from your phone. For more details about the mobile app, check out *[this article](https://help.goodays.co/en/respond-to-reviews-on-the-mobile-app?hsLang=en)*. - [Collecting reviews](https://help.goodays.co/en/collecting-reviews?hsLang=en#main-content) - [Review collection channels and sources](https://help.goodays.co/en/collecting-reviews?hsLang=en#review-collection-channels-and-sources) - [My user account](https://help.goodays.co/en/my-user-account?hsLang=en#main-content) - [How to start with Goodays](https://help.goodays.co/en/my-user-account?hsLang=en#how-to-start-with-goodays) - [Account basics](https://help.goodays.co/en/my-user-account?hsLang=en#account-basics) - [My Goodays profile](https://help.goodays.co/en/my-user-account?hsLang=en#my-goodays-profile) - [Password and login](https://help.goodays.co/en/my-user-account?hsLang=en#password-and-login) - [My messaging](https://help.goodays.co/en/my-messaging?hsLang=en#main-content) - [My inbox](https://help.goodays.co/en/my-messaging?hsLang=en#my-inbox) - [Answer & manage my client reviews](https://help.goodays.co/en/my-messaging?hsLang=en#answer-manage-my-client-reviews) - [Reply features](https://help.goodays.co/en/my-messaging?hsLang=en#reply-features) - [Share features](https://help.goodays.co/en/my-messaging?hsLang=en#share-features) - [Other quick actions](https://help.goodays.co/en/my-messaging?hsLang=en#other-quick-actions) - [Modify/delete a review or reply](https://help.goodays.co/en/my-messaging?hsLang=en#modify-delete-a-review-or-reply) - [Chat](https://help.goodays.co/en/my-messaging?hsLang=en#chat) - [My statistics](https://help.goodays.co/en/my-statistics?hsLang=en#main-content) - [Summary of your results (Overview)](https://help.goodays.co/en/my-statistics?hsLang=en#summary-of-your-results-overview) - [Conversation statistics](https://help.goodays.co/en/my-statistics?hsLang=en#conversation-statistics) - [Satisfaction statistics](https://help.goodays.co/en/my-statistics?hsLang=en#satisfaction-statistics) - [Online presence](https://help.goodays.co/en/my-statistics?hsLang=en#online-presence) - [Other tools and indicators](https://help.goodays.co/en/my-statistics?hsLang=en#other-tools-and-indicators) - [Data search and export](https://help.goodays.co/en/my-statistics?hsLang=en#data-search-and-export) - [Mobile application](https://help.goodays.co/en/mobile-application?hsLang=en#main-content) - [Getting started with the Goodays mobile app](https://help.goodays.co/en/mobile-application?hsLang=en#getting-started-with-the-goodays-mobile-app) - [Support](https://help.goodays.co/en/support?hsLang=en#main-content) - [Frequently Asked Questions](https://help.goodays.co/en/support?hsLang=en#frequently-asked-questions) - [Goodays Support](https://help.goodays.co/en/support?hsLang=en#goodays-support) - [Home](https://help.goodays.co/) - [Contact Us](https://help.goodays.co/kb-tickets/new) [![Chill listening crop-3](https://help.goodays.co/hs-fs/hubfs/Goodays_logo_RGB_1-3.png?width=130&height=24&name=Goodays_logo_RGB_1-3.png "Chill listening crop-3")](https://goodays.co/fr)