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Satisfaction statistics
Collecting reviews
Review collection channels and sources
My user account
How to start with Goodays
Account basics
My Goodays profile
Password and login
My messaging
My inbox
Answer & manage my client reviews
Reply features
Share features
Other quick actions
Modify/delete a review or reply
Chat
My statistics
Summary of your results (Overview)
Conversation statistics
Satisfaction statistics
Online presence
Other tools and indicators
Data search and export
Mobile application
Getting started with the Goodays mobile app
Support
Goodays Support
Back to home
Home
My statistics
Satisfaction statistics
Collecting reviews
Review collection channels and sources
My user account
How to start with Goodays
Account basics
My Goodays profile
Password and login
My messaging
My inbox
Answer & manage my client reviews
Reply features
Share features
Other quick actions
Modify/delete a review or reply
Chat
My statistics
Summary of your results (Overview)
Conversation statistics
Satisfaction statistics
Online presence
Other tools and indicators
Data search and export
Mobile application
Getting started with the Goodays mobile app
Support
Goodays Support
My statistics
Understanding and interpreting the results, using filters, exporting the data
Summary of your results (Overview)
Understanding the summary of your results
Conversation statistics
Customer relationship score
Message volume
Satisfaction statistics
NPS (Net Promoter Score)
Customer Satisfaction Score (CSAT)
The Customer Satisfaction score (SAT)
Online presence
Google online reputation
Competitiveness on Google
Google redirection
Other tools and indicators
Dissatisfaction alerts
Retained customers
Comparing my statistics to other points of sale
Understanding the statistics of my point of sale
Manage my local marketing campaigns
How to analyse the themes brought up by my clients
Interpret my statistics related to surveys
See more
Data search and export
How to search, filter and export customer participations
Filter and export my statistics
Download my monthly reports
